Restaurants Scorecard

Report includes: 1 month(s) 49 day(s), from 14.02.2009 to 04.04.2009

	Name	Start value	End value	Dynamic	Contains
	Restaurants Scorecard	52,61 %	51,68 %	-0,93 %	Financial Perspective (62,2%, 8,76%) Visitors� Experience and Service Perspective (54,9%, 4,53%) Kitchen Management Perspective (51,6%, -12,98%) Marketing and Sales Perspective (31,2%, -11,6%)

Graph for Restaurants Scorecard

Data for Restaurants Scorecard

Financial Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Financial Perspective	53,4 %	62,16 %	+ 8,76%	Restaurants Scorecard	Indicators Wage Costs: Sales Annual Revenue Generated Net Earnings Rise 'Per Seat Hour Revenue� Available * Percentage Increase in Per Order or Per Customer� Revenue *

Graph for Financial Perspective

Data for Financial Perspective

Wage Costs: Sales

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Wage Costs: Sales	13	12,4	-0,6	%	Minimize	Financial Perspective

Graph for Wage Costs: Sales

Data for Wage Costs: Sales

Annual Revenue Generated

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Annual Revenue Generated	0,394	2,9322	+ 2,538	$million	Maximize	Financial Perspective

Graph for Annual Revenue Generated

Data for Annual Revenue Generated

Net Earnings Rise

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Net Earnings Rise	48,44	47,84	-0,6	%	Maximize	Financial Perspective

Graph for Net Earnings Rise

Data for Net Earnings Rise

Visitors� Experience and Service Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Visitors� Experience and Service Perspective	50,37 %	54,9 %	+ 4,53%	Restaurants Scorecard	Indicators Number of Food or Service Quality Complaints Frequency of Visits by Top 100 or 200 Customers �Reference Customers� Rise Drop in Time-lag *

Graph for Visitors� Experience and Service Perspective

Data for Visitors� Experience and Service Perspective

Number of Food or Service Quality Complaints

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Food or Service Quality Complaints	0,404	2,748	+ 2,344	#	Minimize	Visitors� Experience and Service Perspective

Graph for Number of Food or Service Quality Complaints

Data for Number of Food or Service Quality Complaints

Frequency of Visits by Top 100 or 200 Customers

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Frequency of Visits by Top 100 or 200 Customers	26,445	15,35	-11,1	#	Maximize	Visitors� Experience and Service Perspective

Graph for Frequency of Visits by Top 100 or 200 Customers

Data for Frequency of Visits by Top 100 or 200 Customers

�Reference Customers� Rise

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	�Reference Customers� Rise	0,221	0,8741	+ 0,653	#	Maximize	Visitors� Experience and Service Perspective

Graph for �Reference Customers� Rise

Data for �Reference Customers� Rise

Kitchen Management Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Kitchen Management Perspective	64,58 %	51,6 %	-12,98%	Restaurants Scorecard	Indicators Number of Kitchen Hours Costs of Kitchen Linen Stock Turnover Rate Food Cost Borne on per Head Basis *

Graph for Kitchen Management Perspective

Data for Kitchen Management Perspective

Number of Kitchen Hours

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Kitchen Hours	23,406	16,827	-6,579	hrs	Maximize	Kitchen Management Perspective

Graph for Number of Kitchen Hours

Data for Number of Kitchen Hours

Costs of Kitchen Linen

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Costs of Kitchen Linen	3992	1634	-2358	$	Minimize	Kitchen Management Perspective

Graph for Costs of Kitchen Linen

Data for Costs of Kitchen Linen

Stock Turnover Rate

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Stock Turnover Rate	12,172	3,337	-8,835	days	Minimize	Kitchen Management Perspective

Graph for Stock Turnover Rate

Data for Stock Turnover Rate

Marketing and Sales Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Marketing and Sales Perspective	42,83 %	31,23 %	-11,6%	Restaurants Scorecard	Indicators Response Rate Percentage Increase in the �Number of Bookings� on week-ends Press Mentions Sales Query Conversion Rate *

Graph for Marketing and Sales Perspective

Data for Marketing and Sales Perspective

Response Rate

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Response Rate	45,16	48,94	+ 3,78	%	Maximize	Marketing and Sales Perspective

Graph for Response Rate

Data for Response Rate

Percentage Increase in the �Number of Bookings� on week-ends

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Percentage Increase in the �Number of Bookings� on week-ends	84,48	57,36	-27,12	%	Maximize	Marketing and Sales Perspective

Graph for Percentage Increase in the �Number of Bookings� on week-ends

Data for Percentage Increase in the �Number of Bookings� on week-ends

Press Mentions

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Press Mentions	4,967	3,7	-1,267	#	Maximize	Marketing and Sales Perspective

Graph for Press Mentions

Data for Press Mentions

Copyright © 2000-2012 AKS-Labs. All rights reserved.