This is a Ski Resort Balanced Scorecard Report, it is one of reports that Balanced Scorecard Designer can generate for Ski Resort scorecard. With this software you can also design your own KPIs, Balanced Scorecards and metrics.

Ski Resort Scorecard

Report includes: 1 month(s) 49 day(s), from 07.03.2009 to 25.04.2009

Name

Start value

End value

Dynamic

Contains

Ski Resort Scorecard

55,02 %

53,55 %

-1,47 %

Financial Perspective	(53,7%, 1,64%)
Internal Operations	(42,7%, -20,36%)
Service Structure Perspective	(65,1%, 17,42%)
Safety Measures Perspective	(58%, 3,31%)

Graph for Ski Resort Scorecard

Data for Ski Resort Scorecard

Dates	Value
07.03.2009	55,02
14.03.2009	51,93
21.03.2009	47,14
28.03.2009	49,7
04.04.2009	52,48
11.04.2009	67,05
18.04.2009	57,53
25.04.2009	53,55

Financial Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Financial Perspective

52,08 %

53,72 %

+ 1,64%

Ski Resort Scorecard

Indicators

Average Gross Revenue

Average Operating Profit

Increase in Revenue per Employee

Revenue on per Skier Visit *

* - Information for this metric is limited in sample report Description This perspective is helpful in gauging the standing of the ski resort in financial terms.

Graph for Financial Perspective

Data for Financial Perspective

Dates	Value	Weight
07.03.2009	52,08	3
14.03.2009	44,11	3
21.03.2009	48,36	3
28.03.2009	28,64	3
04.04.2009	50,44	3
11.04.2009	72,14	3
18.04.2009	63,43	3
25.04.2009	53,72	3

Average Gross Revenue

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Gross Revenue	23,045	39,02	+ 15,98	$ million	Maximize	Financial Perspective

Description This is equal to the average gross revenue that is earned by the resort on annual basis.

Graph for Average Gross Revenue

Data for Average Gross Revenue

Dates	Weight	Min	Max	Value
07.03.2009	2	5	50	23,045
14.03.2009	2	5	50	23,315
21.03.2009	2	5	50	13,595
28.03.2009	2	5	50	23,405
04.04.2009	2	5	50	42,08
11.04.2009	2	5	50	48,965
18.04.2009	2	5	50	32,495
25.04.2009	2	5	50	39,02

Average Operating Profit

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Operating Profit	16,352	5,085	-11,27	$ million	Maximize	Financial Perspective

Description This is equal to the average operating profit that is earned by the resort on annual basis.

Graph for Average Operating Profit

Data for Average Operating Profit

Dates	Weight	Min	Max	Value
07.03.2009	3	1	20	16,352
14.03.2009	3	1	20	4,287
21.03.2009	3	1	20	3,698
28.03.2009	3	1	20	1,684
04.04.2009	3	1	20	12,305
11.04.2009	3	1	20	8,771
18.04.2009	3	1	20	13,255
25.04.2009	3	1	20	5,085

Increase in Revenue per Employee

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Increase in Revenue per Employee	11,8	60,4	+ 48,6	%	Maximize	Financial Perspective

Description This is needed to have the rate at which the revenue collected on per employee basis rises.

Graph for Increase in Revenue per Employee

Data for Increase in Revenue per Employee

Dates	Weight	Min	Max	Value
07.03.2009	2	0	100	11,8
14.03.2009	2	0	100	59,7
21.03.2009	2	0	100	63,7
28.03.2009	2	0	100	43,5
04.04.2009	2	0	100	57,6
11.04.2009	2	0	100	93,5
18.04.2009	2	0	100	92,7
25.04.2009	2	0	100	60,4

Internal Operations

Name

Start value

End value

Dynamic

Parent

Contains

Internal Operations

63,02 %

42,66 %

-20,36%

Ski Resort Scorecard

Indicators

Uphill Capacity per Hour

Average Waiting Time

Average Daily Skiing Hours

VTF per Hour *

Days of Operations *

* - Information for this metric is limited in sample report Description This is to have the way the operations inside the organization are proceeding.

Graph for Internal Operations

Data for Internal Operations

Dates	Value	Weight
07.03.2009	63,02	3
14.03.2009	75	3
21.03.2009	39,6	3
28.03.2009	58,36	3
04.04.2009	71,1	3
11.04.2009	62,56	3
18.04.2009	62,16	3
25.04.2009	42,66	3

Uphill Capacity per Hour

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Uphill Capacity per Hour	34625	24800	-9825	#	Maximize	Internal Operations

Description This is equal to the number of skiers and riders that can be taken uphill on per hour basis.

Graph for Uphill Capacity per Hour

Data for Uphill Capacity per Hour

Dates	Weight	Min	Max	Value
07.03.2009	2	10000	35000	34625
14.03.2009	2	10000	35000	21350
21.03.2009	2	10000	35000	16175
28.03.2009	2	10000	35000	27400
04.04.2009	2	10000	35000	29525
11.04.2009	2	10000	35000	30600
18.04.2009	2	10000	35000	21450
25.04.2009	2	10000	35000	24800

Average Waiting Time

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Waiting Time	19,95	12,275	-7,675	minutes	Minimize	Internal Operations

Description This is equal to the duration, on average basis for which the visitors have to wait to for skiing.

Graph for Average Waiting Time

Data for Average Waiting Time

Dates	Weight	Min	Max	Value
07.03.2009	2	5	30	19,95
14.03.2009	2	5	30	11,525
21.03.2009	2	5	30	22,1
28.03.2009	2	5	30	15,05
04.04.2009	2	5	30	16,45
11.04.2009	2	5	30	20,125
18.04.2009	2	5	30	19,175
25.04.2009	2	5	30	12,275

Average Daily Skiing Hours

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Daily Skiing Hours	10,164	6,228	-3,936	#	Maximize	Internal Operations

Description This is equal to the number of hours for which skiing is done, on daily basis.

Graph for Average Daily Skiing Hours

Data for Average Daily Skiing Hours

Dates	Weight	Min	Max	Value
07.03.2009	2	6	12	10,164
14.03.2009	2	6	12	10,788
21.03.2009	2	6	12	11,544
28.03.2009	2	6	12	10,05
04.04.2009	2	6	12	10,686
11.04.2009	2	6	12	11,742
18.04.2009	2	6	12	10,938
25.04.2009	2	6	12	6,228

Service Structure Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Service Structure Perspective

47,72 %

65,14 %

+ 17,42%

Ski Resort Scorecard

Indicators

Number of Additional Activities

Number of Chair Lift Systems

Number of Transport Equipments

Number of Instructors *

Length of Trail *

* - Information for this metric is limited in sample report Description This group of KPIs is useful in gauging the structure of the services package that is being offered by the resort.

Graph for Service Structure Perspective

Data for Service Structure Perspective

Dates	Value	Weight
07.03.2009	47,72	2
14.03.2009	30,58	2
21.03.2009	55,1	2
28.03.2009	64,52	2
04.04.2009	36,74	2
11.04.2009	56,62	2
18.04.2009	42	2
25.04.2009	65,14	2

Number of Additional Activities

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Additional Activities	2,596	2,996	+ 0,4	#	Maximize	Service Structure Perspective

Description This KPI is equal to the number of facilities offered at the resort. Some of these include- sledding, snowmobiling, ice-skating and dog sledding.

Graph for Number of Additional Activities

Data for Number of Additional Activities

Dates	Weight	Min	Max	Value
07.03.2009	2	2	6	2,596
14.03.2009	2	2	6	3,884
21.03.2009	2	2	6	3,784
28.03.2009	2	2	6	5,604
04.04.2009	2	2	6	2,6
11.04.2009	2	2	6	4,984
18.04.2009	2	2	6	2,948
25.04.2009	2	2	6	2,996

Number of Chair Lift Systems

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Chair Lift Systems	2,564	4,988	+ 2,424	#	Maximize	Service Structure Perspective

Description This is equal to the number of chair lift systems that have been put into place.

Graph for Number of Chair Lift Systems

Data for Number of Chair Lift Systems

Dates	Weight	Min	Max	Value
07.03.2009	2	1	5	2,564
14.03.2009	2	1	5	1,556
21.03.2009	2	1	5	3,436
28.03.2009	2	1	5	2,612
04.04.2009	2	1	5	4,724
11.04.2009	2	1	5	1,928
18.04.2009	2	1	5	3,412
25.04.2009	2	1	5	4,988

Number of Transport Equipments

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of Transport Equipments	5,19	5,265	+ 0,075	#	Maximize	Service Structure Perspective

Description This is the number of carriers that have been used at the resort. For instance, rope tows, gondolas and aerial trams can be some of the options.

Graph for Number of Transport Equipments

Data for Number of Transport Equipments

Dates	Weight	Min	Max	Value
07.03.2009	2	1	6	5,19
14.03.2009	2	1	6	3,69
21.03.2009	2	1	6	3,4
28.03.2009	2	1	6	3,57
04.04.2009	2	1	6	1,88
11.04.2009	2	1	6	3,075
18.04.2009	2	1	6	5,72
25.04.2009	2	1	6	5,265

Safety Measures Perspective

Name

Start value

End value

Dynamic

Parent

Contains

Safety Measures Perspective

54,72 %

58,03 %

+ 3,31%

Ski Resort Scorecard

Indicators

Medical Facilities Availability

Average Patrolling Frequency

Area Policy Abiding ratio

Customers' View on Safety Aspects *

* - Information for this metric is limited in sample report Description This group of KPIs is to know the safety measures that the resort has implemented to ensure that injuries are minimized.

Graph for Safety Measures Perspective

Data for Safety Measures Perspective

Dates	Value	Weight
07.03.2009	54,72	2
14.03.2009	50,4	2
21.03.2009	48,67	2
28.03.2009	53,49	2
04.04.2009	43,35	2
11.04.2009	76,6	2
18.04.2009	57,28	2
25.04.2009	58,03	2

Medical Facilities Availability

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Medical Facilities Availability	8,155	3,862	-4,293	Score	Maximize	Safety Measures Perspective

Description This is equal to the number options available for providing medical assistance in case a mis-happening occurs. The value can be had on a scale of 1-10.

Graph for Medical Facilities Availability

Data for Medical Facilities Availability

Dates	Weight	Min	Max	Value
07.03.2009	3	1	10	8,155
14.03.2009	3	1	10	4,942
21.03.2009	3	1	10	2,431
28.03.2009	3	1	10	8,533
04.04.2009	3	1	10	5,446
11.04.2009	3	1	10	9,658
18.04.2009	3	1	10	6,922
25.04.2009	3	1	10	3,862

Average Patrolling Frequency

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Average Patrolling Frequency	15,283	13,801	-1,482	#	Maximize	Safety Measures Perspective

Description Ski patrols are needed to timely detect the trapped tourists. This KPI is equal to the number of visits that the patrolling squad does in one day.

Graph for Average Patrolling Frequency

Data for Average Patrolling Frequency

Dates	Weight	Min	Max	Value
07.03.2009	3	5	18	15,283
14.03.2009	3	5	18	13,216
21.03.2009	3	5	18	11,734
28.03.2009	3	5	18	7,756
04.04.2009	3	5	18	10,577
11.04.2009	3	5	18	14,256
18.04.2009	3	5	18	13,346
25.04.2009	3	5	18	13,801

Area Policy Abiding ratio

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Area Policy Abiding ratio	0,532	0,9982	+ 0,466	#	Maximize	Safety Measures Perspective

Description This is equal to the ratio at which the ski resort follows the rules that have been framed for the adventure sport. This is to minimize the dangers to the visitors.

Graph for Area Policy Abiding ratio

Data for Area Policy Abiding ratio

Dates	Weight	Min	Max	Value
07.03.2009	2	0,4	1	0,532
14.03.2009	2	0,4	1	0,4774
21.03.2009	2	0,4	1	0,7984
28.03.2009	2	0,4	1	0,8068
04.04.2009	2	0,4	1	0,7924
11.04.2009	2	0,4	1	0,6376
18.04.2009	2	0,4	1	0,5638
25.04.2009	2	0,4	1	0,9982

Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 30.03.2009 21:15:32