Tasks Outsourcing

Report includes: 1 month(s) 49 day(s), from 31.05.2008 to 19.07.2008

	Name	Start value	End value	Dynamic	Contains
	Tasks Outsourcing	46,26 %	49,89 %	+ 3,63 %	Financial Perspective (46,3%, 9,06%) Service quality (56,7%, 19,52%) Strategic Perspective (56,2%, -1,75%) Operational efficiency (38,7%, -22,95%)

Graph for Tasks Outsourcing

Data for Tasks Outsourcing

Financial Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Financial Perspective	37,28 %	46,34 %	+ 9,06%	Tasks Outsourcing	Indicators % savings in operating costs % deviation from preset ROI % increase in profits % savings in infrastructural costs *

Graph for Financial Perspective

Data for Financial Perspective

% savings in operating costs

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% savings in operating costs	11,1	95,5	+ 84,4	%	Maximize	Financial Perspective

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Data for % savings in operating costs

% deviation from preset ROI

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% deviation from preset ROI	1,04	13,9	+ 12,86	%	Minimize	Financial Perspective

Graph for % deviation from preset ROI

Data for % deviation from preset ROI

% increase in profits

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% increase in profits	45,5	12,3	-33,2	%	Maximize	Financial Perspective

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Data for % increase in profits

Service quality

	Name	Start value	End value	Dynamic	Parent	Contains
	Service quality	37,21 %	56,73 %	+ 19,52%	Tasks Outsourcing	Indicators % of projects timely delivered. Accuracy of tasks Privacy of tasks Documentation *

Graph for Service quality

Data for Service quality

% of projects timely delivered.

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	% of projects timely delivered.	87,5	83,78	-3,72	%	Maximize	Service quality

Graph for % of projects timely delivered.

Data for % of projects timely delivered.

Accuracy of tasks

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Accuracy of tasks	81,5	90,95	+ 9,45	%	Maximize	Service quality

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Data for Accuracy of tasks

Privacy of tasks

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Privacy of tasks	2,145	0,282	-1,863	#	Minimize	Service quality

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Data for Privacy of tasks

Strategic Perspective

	Name	Start value	End value	Dynamic	Parent	Contains
	Strategic Perspective	57,92 %	56,17 %	-1,75%	Tasks Outsourcing	Indicators Number of strategically aligned goals Employees cooperation Number of competitive advantages derived Number of non-core processes outsourced *

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Data for Strategic Perspective

Number of strategically aligned goals

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of strategically aligned goals	6,409	7,534	+ 1,125	#	Maximize	Strategic Perspective

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Data for Number of strategically aligned goals

Employees cooperation

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Employees cooperation	9,109	8,74	-0,369	Score	Maximize	Strategic Perspective

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Data for Employees cooperation

Number of competitive advantages derived

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Number of competitive advantages derived	5,032	2,904	-2,128	#	Maximize	Strategic Perspective

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Data for Number of competitive advantages derived

Operational efficiency

	Name	Start value	End value	Dynamic	Parent	Contains
	Operational efficiency	61,65 %	38,7 %	-22,95%	Tasks Outsourcing	Indicators Continuous update Creative solutions Operational expertise Adaptability *

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Data for Operational efficiency

Continuous update

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Continuous update	86,59	88,21	+ 1,62	%	Maximize	Operational efficiency

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Data for Continuous update

Creative solutions

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Creative solutions	6,004	2,251	-3,753	#	Maximize	Operational efficiency

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Data for Creative solutions

Operational expertise

	Name	Start value	End value	Dynamic	Measure units	Optimization method	Parent
	Operational expertise	7,498	1,657	-5,841	#	Maximize	Operational efficiency

Graph for Operational expertise

Data for Operational expertise

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