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Web Blog Scorecard

Report includes: 1 month(s) 49 day(s), from 02.03.2009 to 20.04.2009

  Name Start value End value Dynamic Contains
Root Web Blog Scorecard  50,47 % 46 % -4,47 %
Reliability and Serviceability Perspective(54,5%, 35,92%Up)
Usability Perspective(35%, -37,2%Down)
Growth Perspective(62,7%, 8,69%Up)
Customer Engagement Perspective(33%, -29,13%Down)

Graph for Web Blog Scorecard

Graph for Web Blog Scorecard

Data for Web Blog Scorecard

DatesValue
02.03.200950,47
09.03.200958,72
16.03.200956,37
23.03.200962,29
30.03.200947,52
06.04.200952,92
13.04.200961,51
20.04.200946


Reliability and Serviceability Perspective

  Name Start value End value Dynamic Parent Contains
Root Reliability and Serviceability Perspective  18,61 % 54,53 % + 35,92% Web Blog Scorecard
Indicators
Uptime
% Improvement in Bandwidth
Technical Complaint Response Time
% Reduction in Number of Performance Issues *
* - Information for this metric is limited in sample report Description This perspective helps in judging the reliability and serviceability aspect of the web blog.

Graph for Reliability and Serviceability Perspective

Graph for Reliability and Serviceability Perspective

Data for Reliability and Serviceability Perspective

DatesValueWeight
02.03.200918,613
09.03.200937,913
16.03.200958,013
23.03.200961,553
30.03.200953,733
06.04.200930,893
13.04.200963,173
20.04.200954,533


Uptime

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Uptime  97,597 99,598 + 2,001 % Maximize Reliability and Serviceability Perspective
Description It indicates the uptime level of the web blog.

Graph for Uptime

Graph for Uptime

Data for Uptime

DatesWeightMinMaxValue
02.03.200939710097,597
09.03.200939710098,836
16.03.200939710097,708
23.03.200939710098,851
30.03.200939710098,437
06.04.200939710097,204
13.04.200939710097,39
20.04.200939710099,598


% Improvement in Bandwidth

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % Improvement in Bandwidth  7,35 15,675 + 8,325 % Maximize Reliability and Serviceability Perspective
Description It refers to the % improvement in the bandwidth provided by the blog owner to ensure better connectivity. Bandwidth may vary as per the requirement of the blogger.

Graph for % Improvement in Bandwidth

Graph for % Improvement in Bandwidth

Data for % Improvement in Bandwidth

DatesWeightMinMaxValue
02.03.200935307,35
09.03.2009353014,125
16.03.2009353017,725
23.03.2009353010
30.03.2009353023,65
06.04.2009353018,225
13.04.2009353026,125
20.04.2009353015,675


Technical Complaint Response Time

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Technical Complaint Response Time  15,79 19,676 + 3,886 minutes Minimize Reliability and Serviceability Perspective
Description It indicates the average time in which technical complaint is attended.

Graph for Technical Complaint Response Time

Graph for Technical Complaint Response Time

Data for Technical Complaint Response Time

DatesWeightMinMaxValue
02.03.2009213015,79
09.03.2009213026,549
16.03.200921307,09
23.03.200921301,493
30.03.2009213029,855
06.04.2009213016,167
13.04.200921305,408
20.04.2009213019,676


Usability Perspective

  Name Start value End value Dynamic Parent Contains
Root Usability Perspective  72,18 % 34,98 % -37,2% Web Blog Scorecard
Indicators
Ease of Usage
Average Page Load Time
Number of Interactive Tools Offered
Number of Presentation Tools Provided *
* - Information for this metric is limited in sample report Description This perspective allows in measuring the factors that shows the usability level of the web blog.

Graph for Usability Perspective

Graph for Usability Perspective

Data for Usability Perspective

DatesValueWeight
02.03.200972,183
09.03.200969,213
16.03.200967,853
23.03.200957,693
30.03.200941,023
06.04.200950,13
13.04.200969,053
20.04.200934,983


Ease of Usage

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Ease of Usage  7,948 6,787 -1,161 Score Maximize Usability Perspective
Description It refers to the ease of usage provided by the web blog in terms of functionality and overall convenience (on a scale of 1 to 10).

Graph for Ease of Usage

Graph for Ease of Usage

Data for Ease of Usage

DatesWeightMinMaxValue
02.03.200931107,948
09.03.200931108,866
16.03.200931109,271
23.03.200931109,055
30.03.200931102,332
06.04.200931106,508
13.04.200931108,704
20.04.200931106,787


Average Page Load Time

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Average Page Load Time  4,48 9,776 + 5,296 seconds Minimize Usability Perspective
Description It indicates the average load time per page of the web blog.

Graph for Average Page Load Time

Graph for Average Page Load Time

Data for Average Page Load Time

DatesWeightMinMaxValue
02.03.200922104,48
09.03.200922102,096
16.03.200922103,808
23.03.200922105,4
30.03.200922104,344
06.04.200922105,4
13.04.200922105,232
20.04.200922109,776


Number of Interactive Tools Offered

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of Interactive Tools Offered  6,968 4,346 -2,622 # Maximize Usability Perspective
Description It shows the number of interactive tools used in the web blog to enhance the communication level. It may include chat messaging, video sharing, etc.

Graph for Number of Interactive Tools Offered

Graph for Number of Interactive Tools Offered

Data for Number of Interactive Tools Offered

DatesWeightMinMaxValue
02.03.20093286,968
09.03.20093285,63
16.03.20093284,46
23.03.20093284,412
30.03.20093283,74
06.04.20093282,852
13.04.20093285,078
20.04.20093284,346


Growth Perspective

  Name Start value End value Dynamic Parent Contains
Root Growth Perspective  54,04 % 62,73 % + 8,69% Web Blog Scorecard
Indicators
% Rise in Unique Visitors
New to Returning Visitors Ratio
Ad clickthrough ratio
% Increase in Number of Members *
* - Information for this metric is limited in sample report Description This perspective talks about the measures that play an important role in the growth of the web blog.

Graph for Growth Perspective

Graph for Growth Perspective

Data for Growth Perspective

DatesValueWeight
02.03.200954,042
09.03.200971,772
16.03.200957,032
23.03.200978,322
30.03.200956,652
06.04.200971,112
13.04.200945,412
20.04.200962,732


% Rise in Unique Visitors

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % Rise in Unique Visitors  23,81 18,62 -5,19 % Maximize Growth Perspective
Description It shows the % rise in number of unique visitors over the last 6 months.

Graph for % Rise in Unique Visitors

Graph for % Rise in Unique Visitors

Data for % Rise in Unique Visitors

DatesWeightMinMaxValue
02.03.2009353523,81
09.03.2009353523,54
16.03.2009353516,67
23.03.2009353534,7
30.03.2009353514
06.04.2009353521,89
13.04.2009353523,09
20.04.2009353518,62


New to Returning Visitors Ratio

  Name Start value End value Dynamic Measure units Optimization method Parent
Root New to Returning Visitors Ratio  9,216 10,4 + 1,184 % Maximize Growth Perspective
Description It refers to the ratio borne by new to returning visitors of the web blog.

Graph for New to Returning Visitors Ratio

Graph for New to Returning Visitors Ratio

Data for New to Returning Visitors Ratio

DatesWeightMinMaxValue
02.03.200924209,216
09.03.2009242017,184
16.03.2009242013,744
23.03.200924207,312
30.03.2009242015,856
06.04.2009242010,64
13.04.2009242010,16
20.04.2009242010,4


Ad clickthrough ratio

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Ad clickthrough ratio  2,3585 4,4555 + 2,097 % Maximize Growth Perspective
Description It indicates the success of the online advertising done on the web blog. It is calculated by dividing the number of clicks on the ad by the number of times the ad was delivered.

Graph for Ad clickthrough ratio

Graph for Ad clickthrough ratio

Data for Ad clickthrough ratio

DatesWeightMinMaxValue
02.03.200930,552,3585
09.03.200930,554,6715
16.03.200930,554,604
23.03.200930,554,361
30.03.200930,553,9875
06.04.200930,554,559
13.04.200930,552,75
20.04.200930,554,4555


Customer Engagement Perspective

  Name Start value End value Dynamic Parent Contains
Root Customer Engagement Perspective  62,12 % 32,99 % -29,13% Web Blog Scorecard
Indicators
Pageviews per Visit
Average Time Spent per Visitor
% Rise in Visits per Day
% Dip in Bounce Rate *
* - Information for this metric is limited in sample report Description This perspective shows how well the visitors are engaging with the web blog.

Graph for Customer Engagement Perspective

Graph for Customer Engagement Perspective

Data for Customer Engagement Perspective

DatesValueWeight
02.03.200962,122
09.03.200961,132
16.03.200936,042
23.03.200954,292
30.03.200938,832
06.04.2009722
13.04.200963,832
20.04.200932,992


Pageviews per Visit

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Pageviews per Visit  4,64 3,5 -1,14 # Maximize Customer Engagement Perspective
Description It indicates the number of pageviews per visit on the web blog.

Graph for Pageviews per Visit

Graph for Pageviews per Visit

Data for Pageviews per Visit

DatesWeightMinMaxValue
02.03.20093154,64
09.03.20093154,816
16.03.20093151,272
23.03.20093152,532
30.03.20093151,86
06.04.20093153,816
13.04.20093151,648
20.04.20093153,5


Average Time Spent per Visitor

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Average Time Spent per Visitor  411 268,44 -142,6 seconds Maximize Customer Engagement Perspective
Description It refers to the average time spent by the visitor on the web blog.

Graph for Average Time Spent per Visitor

Graph for Average Time Spent per Visitor

Data for Average Time Spent per Visitor

DatesWeightMinMaxValue
02.03.2009360600411
09.03.2009360600451,5
16.03.2009360600147,48
23.03.2009360600295,44
30.03.2009360600287,88
06.04.2009360600349,44
13.04.2009360600518,46
20.04.2009360600268,44


% Rise in Visits per Day

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % Rise in Visits per Day  34,676 8,312 -26,36 % Maximize Customer Engagement Perspective
Description It shows the % rise in the number of visits per day on the web blog over the last 6 months.

Graph for % Rise in Visits per Day

Graph for % Rise in Visits per Day

Data for % Rise in Visits per Day

DatesWeightMinMaxValue
02.03.2009286034,676
09.03.2009286032,128
16.03.2009286043,048
23.03.2009286037,172
30.03.2009286018,92
06.04.2009286058,336
13.04.2009286050,484
20.04.200928608,312
Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 25.03.2009 20:07:00

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