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Website Design Services Scorecard

Report includes: 1 month(s) 49 day(s), from 11.10.2008 to 29.11.2008

  Name Start value End value Dynamic Contains
Root Website Design Services Scorecard 56,13 % 48,4 % -7,73 %
Internal Operations Perspective(30,3%, -13,41%Down)
Technical Expertise Perspective(60,4%, -20,41%Down)
Growth Perspective(68%, 17,68%Up)
Innovation and Learning Perspective(37,9%, -5,58%Down)

Graph for Website Design Services Scorecard

Graph for Website Design Services Scorecard

Data for Website Design Services Scorecard

DatesValue
11.10.200856,13
18.10.200856,06
25.10.200842,52
01.11.200845,94
08.11.200847,54
15.11.200838,53
22.11.200849,49
29.11.200848,4

Internal Operations Perspective

  Name Start value End value Dynamic Parent Contains
Root Internal Operations Perspective 43,73 % 30,32 % -13,41% Website Design Services Scorecard
Indicators
Number of design services provided
Projects-on-time ratio
Meeting the cost-limit index
Number of modes offered to communicate *
* - Information for this metric is limited in sample report Description This gives a complete view of the company's internal environment.

Graph for Internal Operations Perspective

Graph for Internal Operations Perspective

Data for Internal Operations Perspective

DatesValueWeight
11.10.200843,733
18.10.200875,183
25.10.200834,933
01.11.200855,493
08.11.200844,633
15.11.200850,433
22.11.200853,693
29.11.200830,323

Number of design services provided

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of design services provided 1,117 4,915 + 3,798 # Maximize Internal Operations Perspective
Description This indicator shows the extent to which the company can handle a wide variety of clients. It includes interface design, usability design, graphic design and the like.

Graph for Number of design services provided

Graph for Number of design services provided

Data for Number of design services provided

DatesWeightMinMaxValue
11.10.200821101,117
18.10.200821107,804
25.10.200821105,356
01.11.200821108,479
08.11.200821106,22
15.11.200821101,432
22.11.200821105,086
29.11.200821104,915

Projects-on-time ratio

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Projects-on-time ratio 0,6495 0,605 -0,0445 # Maximize Internal Operations Perspective
Description This indicator shows the timeliness of services offered. It is calculated as- Number of projects done on time/ Total number of projects

Graph for Projects-on-time ratio

Graph for Projects-on-time ratio

Data for Projects-on-time ratio

DatesWeightMinMaxValue
11.10.200830,510,6495
18.10.200830,510,902
25.10.200830,510,684
01.11.200830,510,6265
08.11.200830,510,7595
15.11.200830,510,994
22.11.200830,510,926
29.11.200830,510,605

Meeting the cost-limit index

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Meeting the cost-limit index 0,8734 0,7498 -0,124 # Maximize Internal Operations Perspective
Description This reflects the potential to do a high quality task within the budget available. It is calculated as- Number of projects done within the upper limit/ Total number of projects handled

Graph for Meeting the cost-limit index

Graph for Meeting the cost-limit index

Data for Meeting the cost-limit index

DatesWeightMinMaxValue
11.10.200830,710,8734
18.10.200830,710,874
25.10.200830,710,7069
01.11.200830,710,9196
08.11.200830,710,8686
15.11.200830,710,8731
22.11.200830,710,8305
29.11.200830,710,7498

Technical Expertise Perspective

  Name Start value End value Dynamic Parent Contains
Root Technical Expertise Perspective 80,8 % 60,39 % -20,41% Website Design Services Scorecard
Indicators
Number of separate technologies/development platforms covered
Number of certification and peer recognition achieved
No. of Content Management System based design offerings
Number of Web Analytical tools utilized *
* - Information for this metric is limited in sample report Description This set of indicators helps in ensuring that the technical aspect is quantified and maintained.

Graph for Technical Expertise Perspective

Graph for Technical Expertise Perspective

Data for Technical Expertise Perspective

DatesValueWeight
11.10.200880,83
18.10.200859,543
25.10.200853,313
01.11.200837,123
08.11.200850,383
15.11.200817,83
22.11.200846,223
29.11.200860,393

Number of separate technologies/development platforms covered

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of separate technologies/development platforms covered 8,551 4,735 -3,816 # Maximize Technical Expertise Perspective
Description This hints at the competitiveness of the company and justifies why is it capable of giving better solutions than other market players.

Graph for Number of separate technologies/development platforms covered

Graph for Number of separate technologies/development platforms covered

Data for Number of separate technologies/development platforms covered

DatesWeightMinMaxValue
11.10.200821108,551
18.10.200821105,176
25.10.200821109,946
01.11.200821107,066
08.11.200821104,816
15.11.200821102,413
22.11.200821102,539
29.11.200821104,735

Number of certification and peer recognition achieved

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of certification and peer recognition achieved 9,721 8,416 -1,305 # Maximize Technical Expertise Perspective
Description This explains how well the organization confirms to the pre-set guidelines, in the area it is working.

Graph for Number of certification and peer recognition achieved

Graph for Number of certification and peer recognition achieved

Data for Number of certification and peer recognition achieved

DatesWeightMinMaxValue
11.10.200821109,721
18.10.200821108,632
25.10.200821104,636
01.11.200821102,701
08.11.200821104,438
15.11.200821102,818
22.11.200821104,33
29.11.200821108,416

No. of Content Management System based design offerings

  Name Start value End value Dynamic Measure units Optimization method Parent
Root No. of Content Management System based design offerings 4,208 2,792 -1,416 # Maximize Technical Expertise Perspective
Description This indicates 'content management system' based platforms available

Graph for No. of Content Management System based design offerings

Graph for No. of Content Management System based design offerings

Data for No. of Content Management System based design offerings

DatesWeightMinMaxValue
11.10.20083154,208
18.10.20083153,412
25.10.20083151,908
01.11.20083151,464
08.11.20083154,82
15.11.20083151,624
22.11.20083153,424
29.11.20083152,792

Growth Perspective

  Name Start value End value Dynamic Parent Contains
Root Growth Perspective 50,35 % 68,03 % + 17,68% Website Design Services Scorecard
Indicators
% of Return Customers
% change in 'number of websites that feature in top ten search results'
% increase in revenues
Average % increase in traffic *
* - Information for this metric is limited in sample report Description This part is to ensure that expansions are taking place in all the desired directions.

Graph for Growth Perspective

Graph for Growth Perspective

Data for Growth Perspective

DatesValueWeight
11.10.200850,352
18.10.200839,072
25.10.200836,952
01.11.200842,452
08.11.200828,662
15.11.200847,592
22.11.200847,942
29.11.200868,032

% of Return Customers

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % of Return Customers 92,26 98,53 + 6,27 % Maximize Growth Perspective
Description This indicator reflects the satisfaction given to customers. It is calculated as- Number of customers that return/ total number of customers served

Graph for % of Return Customers

Graph for % of Return Customers

Data for % of Return Customers

DatesWeightMinMaxValue
11.10.200827010092,26
18.10.200827010086,35
25.10.200827010079,6
01.11.200827010080,02
08.11.200827010070,36
15.11.200827010078,31
22.11.200827010081,01
29.11.200827010098,53

% change in 'number of websites that feature in top ten search results'

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % change in 'number of websites that feature in top ten search results' 25,93 33,67 + 7,74 % Maximize Growth Perspective
Description By determining the value for this indicator, one can know what attempts are being done to make a given website 'search-engine friendly'.

Graph for % change in 'number of websites that feature in top ten search results'

Graph for % change in 'number of websites that feature in top ten search results'

Data for % change in 'number of websites that feature in top ten search results'

DatesWeightMinMaxValue
11.10.200831010025,93
18.10.200831010047,71
25.10.200831010031,51
01.11.200831010095,05
08.11.200831010052,03
15.11.200831010023,5
22.11.200831010073,27
29.11.200831010033,67

% increase in revenues

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % increase in revenues 135,96 146,1 + 10,14 % Maximize Growth Perspective
Description This is a direct indication of financial expansion the company is experiencing.

Graph for % increase in revenues

Graph for % increase in revenues

Data for % increase in revenues

DatesWeightMinMaxValue
11.10.2008220150135,96
18.10.2008220150101,51
25.10.2008220150126,34
01.11.200822015065,89
08.11.200822015046,78
15.11.2008220150149,61
22.11.2008220150144,28
29.11.2008220150146,1

Innovation and Learning Perspective

  Name Start value End value Dynamic Parent Contains
Root Innovation and Learning Perspective 43,5 % 37,92 % -5,58% Website Design Services Scorecard
Indicators
Number of Interactive services given
R&D allocation of Total Revenues
% increase in the number of projects by each designer
% reduction in the time taken to design one page *
* - Information for this metric is limited in sample report Description This aspect takes care of constant learning environment in the organization.

Graph for Innovation and Learning Perspective

Graph for Innovation and Learning Perspective

Data for Innovation and Learning Perspective

DatesValueWeight
11.10.200843,52
18.10.200839,142
25.10.200843,312
01.11.200848,322
08.11.200866,532
15.11.200842,732
22.11.200849,662
29.11.200837,922

Number of Interactive services given

  Name Start value End value Dynamic Measure units Optimization method Parent
Root Number of Interactive services given 2,82 12,914 + 10,09 # Maximize Innovation and Learning Perspective
Description 'Interactive Services' is a consistently changing area, so increase in the number of contents in this section indicates how fast and apt the company is, in adapting to the dynamicity of the environment. It includes options like Blogs, podcasts, online surveys etc.

Graph for Number of Interactive services given

Graph for Number of Interactive services given

Data for Number of Interactive services given

DatesWeightMinMaxValue
11.10.200821152,82
18.10.200821156,782
25.10.200821156,656
01.11.2008211513,404
08.11.200821159,274
15.11.200821151,112
22.11.2008211514,034
29.11.2008211512,914

R&D allocation of Total Revenues

  Name Start value End value Dynamic Measure units Optimization method Parent
Root R&D allocation of Total Revenues 44,04 38,72 -5,32 % Maximize Innovation and Learning Perspective
Description This indicates the fraction of revenue dedicated to R&D in the area.

Graph for R&D allocation of Total Revenues

Graph for R&D allocation of Total Revenues

Data for R&D allocation of Total Revenues

DatesWeightMinMaxValue
11.10.20082105044,04
18.10.20082105031,08
25.10.20082105042
01.11.20082105031,36
08.11.20082105038,96
15.11.20082105048,76
22.11.20082105026,6
29.11.20082105038,72

% increase in the number of projects by each designer

  Name Start value End value Dynamic Measure units Optimization method Parent
Root % increase in the number of projects by each designer 80,02 50,44 -29,58 % Maximize Innovation and Learning Perspective
Description This parameter shows the extent to which learning has occurred in the employees.

Graph for % increase in the number of projects by each designer

Graph for % increase in the number of projects by each designer

Data for % increase in the number of projects by each designer

DatesWeightMinMaxValue
11.10.200834010080,02
18.10.200834010048,1
25.10.200834010045,16
01.11.200834010056,44
08.11.200834010061
15.11.200834010078,94
22.11.200834010046
29.11.200834010050,44
Created by: AKS-Labs
Report created with Balanced Scorecard Designer at 03.11.2008 22:07:07

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