Web Hosting Balanced Scorecard Metrics Template
In the modern business environment, KPIs are without doubt one of the finest mechanisms available to the management for measuring performance and its mettle have proven across verticals. This is a systematic method that takes into account all factors that have a bearing on the company-s performance and can be successfully used for web hosting companies. In case of web hosting companies the evaluation should be done, on a continuous basis, as is comfortable to the management. In this regard, quarterly revision of the values is often agreed by experts. One can lay down suitable number of KPIs in major directions to follow. Financial perspective should be known to balance the costs incurred and revenue earned. This is needed to ensure that sufficient financial support exists to keep it working. Parameters % decrease in refunds for not meeting Service Level Agreements, % increase in revenues, price charged for extra disk space and web hosting yearly charges can be used to attain this perspective. Internal Processes perspective can be had from time taken to fix problems, disk space provided, bandwidth provided to customers and average time for provision. This will give an opportunity to follow the improvements being done in this direction. Customer perspective is necessary to provide them what they want. Indicators like number of support and security systems to minimize the troubles customers face on the part of hosting company, downtime per week and types of web hosting services provided can be followed to know the customers- view. Growth can be ensured by increasing the disk space and bandwidth gradually. More indicators like % increase in number of PHP/CGI/AHP sites the company hosts, number of add-on a`fpplications offered and website success level can be included in growth perspective.
Web Hosting Metrics in Excel:
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Download trial version of
Web Hosting Measures.
Web Hosting Estimation Balanced Scoreboard is distributed
as an Excel file. Before purchase you can download a
trial version of the scorecard.
Web Hosting Estimation Balanced Scoreboard Excel file
contains a dashboard (see screenshots below), help information
section, Balanced Scorecard details.
- Purchase full version of
Web Hosting Measures. Immediately after your order will be processed you
will have a link to download Balanced Scorecard (BSC) Excel file and file
in
Balanced Scorecard Designer format.
- Use Web Hosting scorecard online with BSC Designer Online system. This SaaS solutions provides world-wide access to scorecards with any web-browser.
- It is necessary to start the design of KPIs with analysis of business problems, use Free SWOT Method Guide to perform this analysis. Check Balanced Scorecard Toolkit for scorecard designing instructions,
download Key Risk Indicators (KRI) Toolkit for risk management.
More ideas on using Web Hosting KPI: Web hosting is a kind of internet service that enables individuals and organization to make their websites accessible to people through the world wide web. Web hosts companies offer space on server and internet connectivity to make interested ones succeed in the task. There are a large number of hosting services one can choose from ‘free web hosting service’, ‘shared web hosting service’, ‘virtual dedicated server’ and ‘reseller web hosting’. Web hosting is provided as a component of general internet access plan, which can either be for free or paid. The user however, is always in need of a means to evaluate the web hosting service. It can be accomplished by using BSC (Balanced Scorecard) for the purpose. In other words, by collecting metrics to which values can be assigned, it is possible to measure and manage the progress being made in the direction of handling web hosting operations. Saying it all, one can benefit from the web hosting services by calculating the moves made to shape it in a better option. Further, by regularly coming back to this collection of indicators, one can accurately tread the web hosting route.
More useful information for Online Business Evaluation:
Business Intelligence (BI) for Online - measure performance with Web Hosting Scorecard for Excel
We have designed Web Hosting Balanced Scorecard (BSC) in MS
Excel, so now you can measure and control your performance using this popular
business tool. Download
trial
version right now.
Alignment with Balanced Scorecard and KPIs is a great way to control the performance of Online.
In comparison to other business performance measure and control methods, alignment with KPI is much more easier to implement and use.
Use Web Hosting scorecard to align business performance.
Why do I need these metrics?
MS Excel files that we distribute are a
spreadsheets packed with metrics information and the performance
calculation formulas.
It's a real-business information. We
invested in research that involved experts from Online Business Evaluation industry who elaborated and shared certain metrics.
It's valuable, real-life experience which will help to improve the performance of your business.
I'm sure you understand the importance of measuring and controlling business using correct metrics, so this small investment will return in a great increase in sales.
To get a basic idea about what metrics to use. We learned a lot of business metrics and packed scorecard with the most successful.
To have a sample excel file, which is easy to modify to fit your needs. All Excel formulas are available for copy and change.
To start with measuring business performance. It's important to start with correct metrics, then you will be able to fulfill scorecard.
Web Hosting Estimation Balanced Scoreboard Screenshots

Metrics for Online Business Evaluation. This is the actual scorecard with Web Hosting Measures and performance indicators.
The performance indicators include: financial perspective,price for extra disk space,% decrease in refunds for not meeting slas (service level agreements),% increase in revenues,web hosting yearly charges,internal processes perspective,time taken to fix problems,disk space,bandwidth,average time for provision,customer perspective,number of supports,downtime per week,number of features for extra security,types of web hosting services provided,growth perspective,% increase in number of php/cgi/ahp sites the company hosts,number of add-on applications offered,% increase in disk space and bandwidth,website success level.
These indicators can be converted from text into the visualized view with BSC
Designer
strategy map function. Right now you can download trial version of Web Hosting Measures or purchase full version of this Balanced Scorecard.
Also, it is possible to import this scorecard into web-based balanced scorecard (BSC) software - BSC Designer Online, so it will be accessible to you and your employees with any web-browser. |
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Some Balanced Scorecard help information that explains how to interpret scorecard.
What scores and weights can be changed. |
Download or purchase Web Hosting Estimation Balanced ScoreboardRight now you can download a trial version
of Web Hosting Estimation Balanced Scoreboard or purchase a
full version online. Also, if you are interested you can subscribe to our
e-course that helps a lot with Balanced Scorecard design.
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