Contributions
of Training to Employee Performance and Organizational Management
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Training is not limited to promoting efficient
employee performance. It is the most effective for tool of sound
management.
Modern technology does a lot of good things for
businesses. It can be used to speed up production, improve the quality
of products and services, and tremendously decrease delivery times to
customers. These capabilities of modern technology, however, are
useless unless employees are familiar with them. In inexpert hands, it
can disrupt the smooth flow of work instead of making it efficient. At
no time in the stages of production development has employee training
become more crucial than it is today, although training has long been
recognized as one of the essential tools for effective management.
The concept, scope, and methodologies of employee
training have undergone many changes to respond to the need for
efficiency or change in the workplace. Aside from the obvious need of
new employees to get familiar with the usual policies and work system
of the company that hired them, they also have to get acquainted with
the technology being employed. Thus, many companies have found it
useful for new employees to undergo familiarization training before
letting them formally assume assigned positions.
Training is not limited to the knowledge and
mastery of technology-based production processes and allowing
employees, new and old, to keep pace with the constantly changing work
environment. It is also used as a strategy to retain employees by
preparing career paths for them. This prevents a high employee turnover
rate and ensures that the business maintains high caliber employees
manning sensitive positions. Another important benefit of training is
that its helps businesses to develop and institutionalize a management
system which can bring stability and growth. Training, after all, is
not limited to the rank and file; many hours are also devoted to
training middle and top level managers, to help them become efficient
in the new trends, thereby having more effective ways of organizational
and human resource management.
Training is the most important tool of a business
to develop commitment and loyalty and to create a culture of
cooperation among employees. Although monetary compensation plays a
crucial role in this, a culture that develops a sense of belonging
among employees not only motivates them to do their best, but also
makes them hesitate to leave the company, even with more lucrative job
offers.
Training and education of employees is a major
investment among businesses, especially now that technology is
constantly discovering new methods of doing things. According to
research, various companies invest more than 100 billion dollars on
employee training and education annually. New employees are getting
much benefit from these intensified employee development programs.
These programs are focused on providing them more than adequate
knowledge and skills about the jobs they will soon assume and the
company that hired them. All that money is well spent, it seems, as the
same research studies reveal that these companies enjoy considerable
increases in productivity.
A few decades ago, training and education is
considered a necessary expense and training sessions are mostly focused
on management courses for executive level employees. Today, it is
unthinkable for training to have such a narrow focus. It is intended to
provide the means for all employees, managers, and rank and file alike,
to perform well at their jobs, and means for the business to adjust to
a shifting business environment.
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