Read Why do business professionals choose ready-to-use KPIs? to find out the answers to these questions:
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Often a firm carries out the task of arranging or negotiating contracts of securities on the behalf of others in exchange of a fee or commission, this firm is called the brokerage firm.
Such an intermediary firm does not have any personal interest or concern lying in the act but does the arrangement for another person who in turn makes the pre- decided payment to the firm.
The job has to be carried out in a highly regulated manner within the confines of guidelines pre-set by the governing authority. Therefore, one has to be in the know of all the rules and regulations that have been framed by the concerned agency. Not abiding by these can create troubles for the negotiating firm.
All the documents and paperwork has to be conducted with utmost care and under complete supervision of an experienced person.
Pulling all the aspects together can be done by employing a brokerage house scorecard for the purpose. Metrics are framed to sum up the areas that 'count' that in turn are followed for long to keep track of how things have been going. Ending it all, brokerage firms can successfully monitor their operations by adopting the metrics approach.
This is the actual scorecard with Brokerage Firm Indicators and performance indicators. The performance indicators include: financial perspective, commission charged per transaction, commission per share traded, account maintenance charges per account, revenues, customer relationship and satisfaction perspective, % increase in client base, % increase in volume of share traded, client satisfaction index, accuracy level of investment advices, legal compliance and information management perspective, sec compliance index, number of fines paid, number of security measures adopted, lost message recovery time, internal operations perspective, % improvement in order execution speed, price deterioration index, order internalization extent, number of investment research projects.
How is this book different from 796 other book titles about KPIs on Amazon?
"Before writing a single line, I formulated some guiding principles, one of them was: "If our clients ask, "How can I find a good KPI for..." - I want this book to provide a perfect answer."