Certification or Diploma courses are considered to be a great means for grabbing specialized knowledge and that too in a short span of time. Much of the professional education is provided by various universities and education centers around the world. But the idea should be to provide quality education to students and develop professional expertise in them. KPIs are useful tools which help in identifying and measuring those critical factors which help an organization to prosper in the field of education providers.With regard to Certification/ Diploma organizations, KPIs can be configured in four perspectives- financial, performance, research and global, and teaching and learning.Financial perspective talks about financial aspect of the operations of the education providers and comprises of KPIs like income growth, research expenditure, operating surplus and external grants and contracts.Performance perspective helps in judging the performance of the organizations by measuring KPIs like employment level, growth in number of students, student satisfaction and success rate.Research and Global perspective takes into consideration KPIs such as students supported by scholarship schemes, number of International alliances, % increase in number of International students and International study exchange initiatives.Teaching and Learning perspective consists of KPIs such as % increase in student engagement with faculty, student-faculty ratio, percentage of academic staff engaged in knowledge transfer activities and number of student participated in research activities.
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Certification is concerned with giving a proof of the legality of an event or statement. It typically involves
offering an entitlement that is conferred to a particular entity, be it an individual or an organization.
The agencies involved in deciding as to who deserves such stamping perform a highly responsible task. Therefore, there are specific rules and regulations that the entity should conform to before being granted the prestigious attachment to its name.
Such accreditations are sort of rewards which are used by organizations in taking ahead their claims.
The diploma/certification institutes are engaged in providing certificates in education field to people who get themselves enrolled in the courses offered by the institute.
Various aspects that 'are to' and 'can' be covered using a certification scorecard relate to areas like 'finance', 'performance', 'research' and 'teaching'.
By formulating metrics and indicators in these areas, one can easily look after the operations of such places. This helps in making sure that 'authentication' reaches only the deserving candidate.
Credentials that are bestowed upon by the top bracketed organizations are often considered 'milestones' in a candidate's future. This makes it all the more compelling to pay attention towards the proceedings.
This is the actual scorecard with Certification Measures and performance indicators. The performance indicators include: financial perspective, income growth, % research expenditure, % increase in operating surplus, % increase in external grants and contracts, performance perspective, employment level, growth in number of students, student satisfaction, success rate, research and global perspective, % of students supported by scholarship schemes, number of international alliances, % increase in number of international students, international study exchange initiatives, teaching and learning perspective, % increase in student-s engagement with faculty, number of students per faculty, % of academic staff engaged in knowledge transfer activities, number of students participated in research activities.
Download a trial version of Certification Estimation Balanced Scorecard or purchase a full version online.
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