Read Why do business professionals choose ready-to-use KPIs? to find out the answers to these questions:
Ideally, you need to have a strategy (in a form of a strategy map) before you start thinking about the ways to measure its execution (KPIs). Don't have a strategy map yet? Use free Strategy Map Wizard to create a strategy map for your current business challenges. The wizard will:
The whole process takes on average 6 minutes. Give it a try right now - it's free.
Custom Offices are involved in ensuring that duties and charges levied on imports and exports of a nation go as per the rules framed by the concerned authorities.
The job of these clearance houses demands large amounts of statistical work as values and numbers are what the task profile revolves around.
This implies that information flow at the custom centers has to be an absolutely accurate one at custom houses. Miscommunication, even if it is of minor degree can play havoc with the operations. One of the ways by which exactness can be introduced at a customs clearing agency is the employment of balanced scorecard. The metrics reflected via this concept enables the assessor in getting a bird's eye view of how things have been going on at the place.
Such a snapshot comes across as a useful tool in case a specific problem at a freight forwarding agency is to be tracked. One also has the option of giving the customs house agency an even more useful structure by bringing the 'cascading idea' into it. Under this, one can even get down to more detailed structure regarding customs brokering, if need be.
An analysis of the operations at custom offices is needed to keep a check on the degree to which operations comply with the pre-set guidelines.
This is the actual scorecard with Custom Office Performance Indicators and performance indicators. The performance indicators include: custom office, financial perspective, % increase in revenues, custom duty, increase in passenger movement charges, other revenues, operations perspective, number of yearly consignments inspected, number of units of twenty-foot equivalent inspected, number of units which are twenty-foot equivalent examined, number of custom operations completed on time, compliance perspective, % of import audits with revenue adjustment of $1, 000 or more, % of export audits with free on board value adjustment of $5, 000 or more, company audit activities in imports, company audit activities in exports, planning and training perspective, number of knowledge enhancements, % increase in cross training sessions within the department, number of technical team interactions, number of load monitoring and personnel adjustments.
How is this book different from 796 other book titles about KPIs on Amazon?
"Before writing a single line, I formulated some guiding principles, one of them was: "If our clients ask, "How can I find a good KPI for..." - I want this book to provide a perfect answer."