Typically people visit swimming pools to work upon their swimming lessons and derive well needed exercise
Increasing swimming clubs are becoming interesting places to have pleasant time along with the family or a group of friends. A considerable contribution to make this an "enjoyable" time is that from the operator or manager of the pool. This is to say that this is a responsible job that has to be carried on with utmost sincerity as carelessness in any regard can fall heavy on both the "pocket" and "health" of the swimmer.
A major chunk of resources of a "swimming pool operator" goes into ensuring that the pool water is clean and free of dangerous substances. Solutions involve both "cleaning the walls of the pool to ge rid of the algae and bacteria" to "adopting ways to maintain the chemicals and contents of within allowable range". A few "ppm of chlorine" here or "a few pH units there" can create enough troubles for the manager to re-think on the very existence of the place. This makes it both important and necessary to invest sufficient amount in the solutions. On should get the "Water Testing Kits" that enable testing for various contaminants like "algae", "ammonia", "bacteria" should be bought and used regularly. Also, water of the pool needs to be regularly replaced for preventing debris accumulation.
Moving on, one concludes that the interplay of the chemicals (both the harmful ones and the ones that are put in the pool to counter the effect of former) is a complex concept. For instance, it is advised that chlorine should be put during the night and not day time.
Next challenge to enter the list is concerned with "safety" of the visitors and users. Though making arrangements for imparting a "safe swimming experience" is the task of every pool manager or operator be it a "privately owned entity" or "part of a club" but due to the high probability of larger number of people visiting the place in latter case, the concerns get intensified to even a greater level. To avoid this, the building codes that have been issued by the state or local authority should be followed.
There have to be enough number of trainers at any given time to prevent any mis-happening of people drowning or getting injured. Professionals can be hired for the purpose.
The accessories required for a successful operation of the pool should be in place. Apart from the above stated hurdles, the infrastructure has to be an apt one.
On can construct a way out of these "slippery patches" by deciding in favor of the "BSC" i.e. Balanced Scorecard.
This concept states that it is possible to achieve progress in a multi-directional manner by moving in a "calculative manner". This is to say that by "figuring out the areas" (whose fluctuations affect the progress of the whole entity in any volume) and later "summing the factors in terms of indicators" serves the purpose.
Stating it accurately, the aspects can be- "Safety aspect", "Water Content Perspective", "Administrative Capability Perspective" and "Internal Operations and Financial Assessment". The indicators for "Safety Aspect" include- Accidental Instances in last one year, Trainers" Grading, Number of complaints reported, Frequency of Water testing and Replacement. Water Content Perspective can be obtained using metrics like "Chlorine Volume" "pH units", "Dissolved salts" and "Calcium Hardness". Further, Administrative Capability can be evaluated with KPIs like "Swimmers" Accommodation", "Memberships" rise", "Water Content and chemicals" standards Compliance" and "Infrastructure Rating". Eventually, Internal Operations and Financial Perspective can be achieved with metrics such as "Cleaning Expenses", "monthly membership collections per member" and "Number of operational hours".
BSC was devised by Norton and Kaplan in 1990s as a way to draw firms out of dilemma that was being increasingly faced due to clashes between "financial motives" and "non-financial aims".
However, the users should ensure that the set of indicators is a tailored one as any degree of non-customization can lead to deviation from the pre-set goals.