Read Why do business professionals choose ready-to-use KPIs? to find out the answers to these questions:
Office Maintenance is concerned with ensuring that all the back-ground work needed to conduct the main activities is performed in prescribed manner and completed within the pre-set timeframe. This goes a long way in offering a 'workable environment' to the employees. This attempt of maintaining office makes sure that occupants of the place do not get disturbed and interrupted due to non-completion of chores. On the whole, it creates conducive surroundings for the work processes to go on.
This would require the staff members to carry out all chores with efficiency and exactness. To gauge the performance of task clubbed as 'office maintenance', one can use a measurement tool like BSC (Balanced Scorecard) to achieve this. One can dig out the useful metrics and put those on this instrument for further consultations. This eases the job of 'measuring' and 'managing' performance related issues.
Consequently, one can both 'shape-up' and 'improve' the working conditions that prevail at the workplace. Such an improvement can tremendously affect the productivity of employees, in positive direction. Therefore, one has to give the desired attention to this subject of maintaining workplace so as to make the staff members work to their fullest potential.
This is the actual scorecard with Office Maintenance Indicators and performance indicators. The performance indicators include: financial perspective, % rise in material cost, fraction of budget spent on advanced equipments and techniques, % increase in training expenditure, % rise in other operating costs, quality assurance and reliability perspective, number of eco-friendly solutions offered, number of quality standards met, frequency of inspections, % increase in positive feedbacks, internal operations perspective, % savings in time per unit of task performed, effectiveness index per employee, number of office maintenance tasks undertaken, number of communication platforms used, employee education and safety perspective, average training hours per employee, number of safety measures adopted, % reduction in injury rate, policy compliance level.
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