Company strategy strategy tree report


Company strategy	Info	Score
Measure	Target
Financial		40

Measure and increase ROI		5 of 25
Web-site visitors rate		*Comment:* We'll be able to measure visitors rate
Cost efficiency of purchasing operations		0 of 20

Customer		40

Response Time	The time we need to give a complete response to our customer	0 of 11
The difference between the creation date of response and the creation date of question e-mail	Decrease the response time to 1 hour
Support Quality		4 of 11
		*Comment:* We will obtain customers' opinions and will improve our service
On-time delivery		0 of 3

Internal Business Processes		10

Use of competition		0 of 25

Use of electronic commerce		0 of 5

Learning and Growth		10

Access to strategic information		2 of 25
		*Comment:* With on-line account our manager will be able to access clicks statistic
Employee Satisfaction		0 of 0

Strategy tree: Company strategy