Read Why do business professionals choose ready-to-use KPIs? to find out the answers to these questions:
Police force of any city area is responsible for maintaining the law and order condition at the place. To make people feel safe and secure is the task entrusted upon the Police workforce. Such a highlighted role played by this group of people leaves for less space to 'commit mistakes'. Therefore, a seamless conduction is needed to keep the things in place, when the talk is of management of Police Service.
One of the methods to 'make' and 'help' them perform their duties in maximally efficient way is to bring in a 'performance measurement and management' strategy called BSC (Balanced Scorecard). This is a way to house the useful and beneficial KPIs (Key Performance Indicators) under categories 'that matter' for further consultations and references. One can also use the methodology to bring in the improvements in services offered by these people.
By looking into the aspects that count, one can structure the metrics to be put together under various categories. Further, by visiting the value time and again, it is possible to assess the performance of Police force. Also, reasons for drooping progress can be easily and quickly figured. Accordingly, amendments to help Police in serving the residents in a better manner can be introduced.
This is the actual scorecard with Police Services Performance Indicators and performance indicators. The performance indicators include: resource allocation perspective, amount spent on equipments, cash: non-cash resource ratio, amount spent on training, supplies, materials and uniforms, share for facilities and fleet maintenance, public satisfaction and efficacy evaluation perspective, satisfied residents percentage, counter terrorism index, overall criminal offence clearance rate, % reduction in complaints against police personnel, internal operations perspective, average response time, case resolving success ratio, number of training sessions for skill development, % decrease in service calls, crime reduction perspective, dip in crime against person, â€˜crimes against propertyâ€™ reduction, lowering of criminal code violations, % drop in criminal activities during major events, % dip in youth involved in crimes.
How is this book different from 796 other book titles about KPIs on Amazon?
"Before writing a single line, I formulated some guiding principles, one of them was: "If our clients ask, "How can I find a good KPI for..." - I want this book to provide a perfect answer."