Read Why do business professionals choose ready-to-use KPIs? to find out the answers to these questions:
HR training is concerned with providing the employees training sessions to hone their HR skills. This promotes better inter-personal skills among and between taskforces. Also, it helps in keeping up the motivation and morale levels high.
Doing this is extremely important to create an involved workforce that would not hesitate 'going out of its way' whenever required. Also, people are often asked to work in teams and groups. This asks for good enough communication skills together with the talent of successful leadership of the team members.
Heading on, to pull all these aspects together, one needs an efficient methodology that can provide an overview of how the processes have been going. People often use Balanced Scorecard for this purpose as it can be used to put the measurable phrases called 'metrics/ indicators' at one place. Moreover, these can be reviewed in future at any instant of time to keep a check on the values and numbers. This is to make sure that magnitudes are within the tolerable range and intervals.
Stating it in a nut-shell, scorecards are a way to win over the subjectivity and qualitative nature of several organizational aspects. This utility feature has made it a useful managerial tool.
This is the actual scorecard with Development Metrics and performance indicators. The performance indicators include: Learning Progress, Behavior Progress, Business Progress, Fulfillment of social contract.
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"Before writing a single line, I formulated some guiding principles, one of them was: "If our clients ask, "How can I find a good KPI for..." - I want this book to provide a perfect answer."