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Communication is often one of the biggest barriers in organizations. This is because availability of right information at right place to the right person is all that takes for successful resolution of issues.
However, with time the workforce sis getting increasingly mobile.
Mobile telephony has added wings to this aspect of management as one can be in touch with colleagues and other employees at any given time. Corporate mobile connections are a way to ease out the communication aspect at organizations. There are several plans run by service providers with respect to corporate handsets.
With the 'increase' and 'improvement' in the information flow in an organization that are experienced due to installation of such mobile networks, cost significantly comes down thereby helping the management in reaping extra profits.
By bringing such tailored mobile connections in companies, one can take care of the challenges that are faced when it comes to controlling phone costs. Some of these include 'centralization', 'complex pricing structure' and 'less control on individuals' level of phone usage'.
Saying it all, by providing such handsets to the employees, better coordination and collaboration can be achieved.
However, drawing maximum benefits from this 'cost effective strategy' demands using a scorecard to keep an account of the processes that occur in the whole task.
This is the actual scorecard with Cell Phone Indicators and performance indicators. The performance indicators include: cost savings perspective, % dip in internal phone costs, % dip in external or distant phone expenses, % savings in bulk-purchase of cell-phones connections, % reduction in internet networking costs for employees, customization perspective, customization level of corporate mobile network schemes, % rise in discounts on corporate employee mobile schemes, number of value added features enjoyed, rise in cheaper tariff plans, operation and control perspective, improvement in connectivity level on same mobile network, staff optimization level, control level over mobile usage and spending policies, security level adequacy, employee tracking perspective, improvement in employee tracking, rise in employee efficiency, employee coordination level, rise in employee safety.
How is this book different from 796 other book titles about KPIs on Amazon?
"Before writing a single line, I formulated some guiding principles, one of them was: "If our clients ask, "How can I find a good KPI for..." - I want this book to provide a perfect answer."